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Privacy Policy

Last Updated: January, 2025

1. Introduction​

Core Cybersecurity Pty Ltd ("Vault++", "Company," "we," "us," or "our"), registered in Western Australia (ABN 75 676 184 517), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our services ("Service"). By using our Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect​

We collect the following types of information:

a. Information You Provide​

  • Account Information: When you create an account, we collect your name, email address, company name, and other relevant details.
  • Billing Information: If you make a purchase, we collect payment information, which is processed by third-party payment providers.
  • Communications: If you contact us, we collect information related to your inquiries and interactions with our support team.

b. Information Collected Automatically​

  • Usage Data: We collect information about how you interact with our Service, such as log files, IP addresses, browser type, and referring pages.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze trends, and track site usage.

c. Information from Third Parties​

  • Integrations: If you connect third-party services to Vault++, we may collect necessary information from those providers to facilitate integration.

3. How We Use Your Information​

We use your information to:

  • Provide, maintain, and improve the Service.
  • Authenticate users and enhance security.
  • Process transactions and manage billing.
  • Communicate with you about updates, support, and marketing (with your consent).
  • Enforce our Terms of Service and comply with legal obligations.
  • Prevent fraud, unauthorized access, and abuse of the Service.
  • Conduct research, analytics, and business development activities.

4. Data Sharing & Disclosure​

We do not sell or rent your personal data. However, we may share your information in the following cases:

  • Service Providers: We engage third-party vendors to assist in operations (e.g., payment processing, cloud storage, analytics).
  • Legal Compliance: If required by law or to protect our rights, we may disclose information to government authorities or law enforcement.
  • Business Transfers: In the case of a merger, sale, or acquisition, your data may be transferred to the relevant parties.
  • Security & Enforcement: We may share data with partners and security firms to detect, prevent, and respond to security threats, fraud, or unauthorized access.
  • Compliance & Liability Protection: We may disclose data to protect Vault++, its users, and affiliates from legal claims, regulatory actions, and financial liabilities.

5. Data Retention​

We retain your data as long as necessary to provide the Service and comply with legal obligations. You may request data deletion, subject to certain retention requirements.

6. Data Security​

We implement security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your account credentials and access controls.

7. Your Rights​

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Accessing, correcting, or deleting your information.
  • Opting out of marketing communications.
  • Restricting or objecting to certain data processing.

To exercise your rights, contact us at support@vaultplusplus.com.

8. International Data Transfers​

Vault++ operates in Australia but may store and process data in other countries. We take appropriate safeguards when transferring data internationally.

9. Liability Limitation​

To the fullest extent permitted by law, Vault++ shall not be held responsible for any loss, unauthorized access, or breach beyond reasonable security measures. Users are responsible for securing their own devices, credentials, and integrations with third-party applications.

10. Indemnification​

You agree to indemnify and hold harmless Vault++, its officers, directors, employees, and affiliates from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from:

  • Your use or misuse of the Service.
  • Your violation of this Privacy Policy or any applicable laws.
  • Any unauthorized use of your account or compromise of your credentials.

11. Changes to This Privacy Policy​

We may update this policy from time to time. Any changes will be posted on our website, and continued use of our Service constitutes acceptance of the revised policy.

12. Contact Us​

If you have any questions about this Privacy Policy, please contact us at support@vaultplusplus.com.